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Matace Customer Care & Support

For general Matace customer service inquiries, please allow up to 3 business days for a response. If you need immediate assistance please call the number below. All order modifications, changes, and returns can only be processed by emailing our Customer Care Team. Don't forget to check out our FAQs for answers to our most common questions.


Please send us an email with your question or comment and we will respond shortly.

  • Warehouse:
    4228 SHIRLEY AVE, EL MONTE, CA 91731
  • Call Us:
    +1 (863) 323 6663 (Customer Service)

Our Hours Mon-Fri: 8 am-5 pm EST
Saturday: 9 am-6 pm EST

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